Damn, didn't I post this here??
At the end of March I was promoted to Support Team lead, replacing Dennis Tsang who had been doing it for years. This was totally awesome, something I'd been hoping would happen at some point but wasn't expecting to happen yet. I still remember when I first started using MyBB and knew nothing, but picked it up and worked my way to where I am now. I'll now be in charge of hiring new support staff, as well as overseeing support for the new 1.6 release when it's out. Rather looking forward to that.
Should be great.
MyBB don't set release dates for major feature releases, like 1.4 (when it was in development), 1.6, and 2.0. There are numerous questions asked on when releases will be, and why we don't give release dates. This isn't an 'official' response, just my general musings, but is probably pretty accurate.
There are two main reasons why I think we don't set release dates.
First off, if we set a release date, there's a chance we'll overrun. We may decide that we need to spend more time on it to get it to an acceptable level to be released, which may mean we'll overshoot the release date, or have to reschedule it. All this would do is annoy people, because we'd overrun, even if it was just to make the product better. General result: people complain.
Secondly, if we set a release date, to make sure we meet the deadline to avoid the above situation, we might end up rushing the release to get it out on time, so people are happy. Inevitably, this would mean mistakes would be made, which could be bugs in the software, or missing something leading to a security issue. This then causes problems for the users. General result: people complain.
So, we don't set release dates. That way, we don't need to make sure we're finished by a certain time, we don't need to rush to meet a deadline, meaning there's less chance of making mistakes due to being rushed. Then again, people still moan that they don't know when the release is coming but hey, at least we know that when it does come, it'll be stable, so the end result will be good. Of course, we may set internal time targets or guestimates of when we aim to get the next release done by, but this wouldn't be set in stone and would just be when we 'hope' it'll be released; it wouldn't be the end of the world if this wasn't met.
It'll be ready when it's ready.
When it's ready, it'll be released.
It'll be released when it's ready.
You get the idea.
If you run a MyBB forum, you'll want to make sure you're secure, and also know what to do should your forum get compromised. There are many things you should know on this subject, here's a few of them.
This is something that really annoys me and I need to vent.
This is what the setting looks like when you start with, when the board is open. It's set to 'no'.
Then, when you close it, it looks like this. It's set to 'yes'.
Simple, yes?? Just a yes/no setting?? Somehow, no.
A lot of people get confused by this setting.
"Where can I turn my board online again??"
When it's open to begin with, it's set to no. When you close it, you set it to yes. Is it not common sense that to open it, you set it to no again??
People seem to think that the actual yes/no setting is for the 'Administratirs will still be able to view the forums' message, but that makes no sense. It's just extra information about turning the forums offline, admins will still be able to see it, and it always shows in the description of that setting. The name of the setting is at the top of the box, 'Board Closed', then it's either yes/no. Yes is closed, no is open. Why would the setting name be half way down the box?? Not only that, why would there be a setting to say whether or not admins could see the board at all?? What could that possibly be used for?? "Oh yes, I know, I'm the admin but I'll make it so I can't see my own forum". Ugh.
Please, people, try and think about what this setting does, use some common sense.
Earlier today, it was announced that MyBB will pull support form the 1.2 series. Support will officially end on 1st June, when the 1.2 support forums will be archived.
Yep, I finally pulled the plug. From now on, I won't be accepting PM support.
I'm all for giving support and helping people. It's what I'm good at, what I enjoy doing, and why I'm on the MyBB team. However, sometimes, it isn't easy and can be a bit frustrating. Anyone who is asking for support should bear the following in mind...
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